Services

Risk Management & Loss Control

At WNG, our goal is to help our clients to minimize or eliminate their controllable loss exposures. Loss prevention and control methods involve the integration of several steps:

1. On-site inspections by WNG representatives
2. In-person interviews with management and employees of the client
3. In-depth review, audit and analysis of past claims history
4. Client audits- thorough examinations by WNG representatives to reveal strengths and opportunities in the client’s existing practices related to:

   -Employment practices (screening, hiring, compensation, discipline, etc.)
   -Employee communications, training & orientation
   -Documentation management including HR, safety, claims, etc.
   -Compliance with state & federal (OSHA, USCG, etc.) regulations
   -Safety meetings and inspections
   -Post incident response including investigation, claim management and legal management.
   -Maintenance of vessels, fleets and facilities
   -Safety incentives

Using the information gathered from these steps, WNG representatives will work with clients to identify opportunities for improvement and implement effective solutions. Other services we provide include benefit and compensation management, mergers & acquisitions due diligence and unemployment cost control.

Marine Claims Management

At WNG, we provide claims management services to insurers, reinsurers and industry clients directly. In addition, we have in-house licensed adjusters and examiners with a wealth of experience in directly handling all types of marine (P&I & hull), marine general liability and transportation (cargo) claims.

Some of the services we provide in this area are as follows:

   -Assist clients in developing and executing proper injury/accident management forms & procedures
   -Major hull loss adjusting
   -Management of passenger injury claims
   -Coordinate and conduct all aspects of Investigations relating to claims
   -Monitor and maintain close contact with claimants, medical care providers, and employers; including meeting with injured workers and the medical providers, where appropriate
   -Administer medical, benefits and other payments (P&I)
   -Coordinate with insurers, reinsurers and brokers
   -Claim settlements negotiation within authorized limits
   -Comprehensive claims activity reporting to all parties
   -For serious incidents: provide numerous back-up supports to clients, as requested
   -Legal matters review, litigation support and management
   -Best claims practices development

At Walters Nixon, our claim specialists take the time to know our client’s operations in order to better serve their needs.

Transportation and Miscellaneous Claims Management

Walters Nixon has experience investigating liability claims arising from owner/operators of trucks of all sizes and uses, limousines, taxis, and shuttle vans. We are a member of the Trucking Industry Defense Association (TIDA).

WNG has extensive experience with land-based construction-related accidents, investigating liability issues on behalf of property owners, general contractors, and subcontractors.